ICC Management module (MM) for the CBO and CFM Quiz 2

The number in the brackets is the page number or table number where the answer is located in the Building Department Administration 4th edition


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1) Model codes have allowed the building industry to substitute _____ for those that are specified in the code.

2) Building officials make judgments on all but which of the following?

3) Intangible qualities of the department manager includes all of the following except?

4) If a building department consistently shows a profit?

5) A refund for an unused building permit is authorized by?

6) If problems are encountered with the plans, the inspector must?

7) Which is one of the essential functions of a building inspector?

8) Who is responsible for determining the qualifications of special inspectors?

9) What does the issuance of a Certificate of Occupancy signify?

10) Fire prevention and Building Inspection departments must work closely together during the development process to?

11) The term used to describe managers that try to do everything by themselves because personalities and attitudes are not easy to change is?

12) Which of the following is not in the ICC Code of Ethics?

13) Who is in charge of maintaining inspector training?

14) Too effectively lead, the manager must first gain the ___ of the staff?

15) Characteristics of a good supervisor include?

16) Employees generally want all of the following except?

17) Pleasant working conditions include all of the following except?

18) Managers conducting performance reviews should?

19) What helps to avoid inconsistencies with different employees carrying out tasks?

20) At what point is an employee considered adequately trained?

21) Is it good for new inspection personnel to be assigned to the permit counter?

22) The most important part of the standard of quality work is?

23) Determining staffing levels where each work step is clocked and recorded is?

24) Time available for inspections must take into account?

25) Departments operating under the Civil Service rules need to do what to help maintain a good work force?

26) Hiring building crafts personnel as inspectors?

27) People with training in a craft when hired as inspectors?

28) Improved customer relations begins at the?

29) One of the main duties of the building department is that of?

30) Electronic permitting systems fall into which of the categories?

31) A Geographic Information System [GIS] can help jurisdictions create at?

32) Two main purposes for records:

33) Permit application forms may also serve at:

34) What is the advantage of a single building permit?

35) Downside to single permit form:

36) A certificate of occupancy is prepared?

37) Department annual report should include:

38) Charts in reports should?

39) When is the use of charts and graphs to illustrate a report appropriate?

40) Line graphs have advantages over pie or bar graphs because?

41) Periodic reports should include:

42) What is an important function of reports?

43) Who has final approval of materials?

44) A building department administrator should keep the political representative of a district informed on?

45) Why is it important to involve fire prevention personnel in the building permitting process?

46) The building official should spend time with media representatives to?

47) When speaking with the media, what the building officials supply to the media is?

48) A summary action is

49) Most complaints about rental property are due to the tenant’s actions or inactions on the?