ICC Management Module (MM) for the CFM and CBO Quiz 1

The number in the brackets is the page number where the answer is located in the Human Resources Management for Public and nonprofit Organizations 4th edition


Home Next Quiz

1) Employees are not protected via the National Labor Relations Act for social media posts for what kind of?

2) What kind of benefit is flexible work schedules?

3) What is the process that enables organizations to guide their future activities and use of their resources?

4) What should be used to identify potential personnel changes and select backup candidates and keep track of attrition?

5) The Human Resource Information System helps managers monitor and analyze what?

6) Human Resources Knowledge Systems support analysis activities related to?

7) Efficiency can be increased when the human resources systems are interfaced with what?

8) What ethical standard for strategic human resources management requires?

9) To be considered qualified under ADA, an individual must be able to perform what?

10) Actions against sexual harassment can proceed if?

11) Job analysis involves which of the following?

12) The “A” in KSOAC stands for?

13) Which of the following is a method for collecting job data where the analyst records what he sees?

14) A job description performs what?

15) Which of the following is not a contextual performance?

16) Filling a vacate position can be accomplished by all of the following except?

17) When skills are in short supply locally, a municipality will use what?

18) Employment screening techniques and tests must comply with the general principles of what?

19) Honesty tests are lawful under what?

20) Interviews are often the deciding factor in who gets hired for a position which is?

21) The principal that individuals should be paid according to their contributions is the?

22) A team bonus program that measures controllable costs such as improved safety records is?

23) Required benefits include all the following except?

24) Goals that are specific, challenging, reachable and acceptable to employees lead to higher performance per the?

25) A problem with supervisors rating employees is that?

26) Employees rated that includes input from supervisors, coworkers, clients, citizens, professionals in other agencies and subordinates is called?

27) The conversation during the performance review should?

28) Team oriented management involves all except?

29) When a bargaining impasse occurs, either one or both of the parties may request?

30) A neutral third party is asked to resolve the disagreement that could not be settled by the involved parties for labor grievance issues is?

31) Timeliness is defined as?